support

Report a Bug

Found a bug? Help us improve BodyFit. Detailed reports help our engineering team reproduce and fix issues faster.

v1.0 Updated 4 Aug 2026

Before You Report

Check the Status Page for known issues, and browse the Troubleshooting page for common fixes. If the issue is not listed, we want to hear about it.

What to Include

A good bug report includes: the steps you took, what you expected to happen, what actually happened, your device and browser, and any error messages. Screenshots are very helpful — attach them to your support ticket.

How to Submit

Raise a support ticket from Settings → Support Tickets, or email support@bodyfit.mi7z.com with the subject "Bug Report". Our team triages bug reports daily and will confirm receipt within one business day.

Bug Bounty & Rewards

BodyFit does not currently offer a monetary bug bounty, but users who report confirmed bugs that get fixed may receive reward points through our rewards programme as a thank you.

Frequently Asked Questions

How long until my bug is fixed?

Critical bugs (data loss, security) are prioritised immediately. Most confirmed bugs are fixed in the next release cycle, typically 1–2 weeks.

Will I be notified when it is fixed?

Yes. We update the status on your support ticket when the fix is released and may contact you to verify the resolution.

Related Pages

Still need help?

Our support team is here to help. Reach out and we will get back to you within one business day.