Need to reach the BodyFit team? We offer multiple channels for support, feedback, and partnership enquiries. Our UK-based support team responds within one business day.
For account, billing, and app-related questions, use our in-app Help Centre or email support@bodyfit.mi7z.com. Every registered user can also raise a support ticket directly from the Settings page, which routes your enquiry to the right specialist.
Questions about your AI coaching plan, workout adaptations, or nutrition targets are best handled inside the app — your AI Coach has full context of your profile, goals, and history and can give you specific guidance. For complex coaching escalations, contact coach@bodyfit.mi7z.com.
For GDPR data subject requests, account deletion, or privacy enquiries, contact privacy@bodyfit.mi7z.com. We respond to verified data requests within 30 days as required by UK GDPR.
Support tickets: 1 business day. Billing enquiries: 2 business days. Data protection requests: 30 days. Critical account access issues are prioritised and typically resolved within 4 hours during UK business hours (09:00–17:00 GMT).
Your AI Coach is available 24/7 inside the app on the Coach page. It has full context of your profile and can answer training, nutrition, and recovery questions instantly.
BodyFit is an AI-powered platform. For escalations beyond what the AI Coach can handle, our support team at coach@bodyfit.mi7z.com will assist you.
Help Centre
The BodyFit Help Centre is your first stop for guides, tutorials, and answers to common questions. Browse by topic or search for exactly what you need.
Submit Feedback
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Report a Bug
Found a bug? Help us improve BodyFit. Detailed reports help our engineering team reproduce and fix issues faster.
Frequently Asked Questions
Answers to the most common questions about BodyFit — accounts, coaching, devices, billing, and data.