Refund & Subscription Policy

Version: 2.0.0 Last Updated: 2026-08-04

Introduction

BodyFit by Mi7z is currently in beta (RC35). During the beta period, all features are available to registered users at no cost. This policy explains how refunds and subscriptions will work when paid plans are introduced, and the beta-specific terms that apply now.

Beta Period

During beta:

• All BodyFit features are free
• No paid subscriptions are offered
• No payment information is collected
• Refunds are not applicable (there is nothing to refund)

When paid plans are introduced, this policy will be updated with specific refund and cancellation terms before any charges occur.

Future Subscription Plans

When BodyFit introduces paid plans, the following principles will apply:

Subscription Tiers

• Plans will be offered as monthly or annual subscriptions
• Pricing will be clearly displayed before purchase
• You can change or cancel your plan at any time
• Downgrades take effect at the next billing cycle

Cancellation

• You can cancel your subscription at any time from Settings
• Cancellation stops future charges but does not refund the current period
• You retain access until the end of your paid period

Refunds

• Monthly plans: No refunds for partial months. You retain access until the end of the billing period.
• Annual plans: Refunds available within 14 days of purchase (statutory cooling-off period under UK Consumer Contracts Regulations). After 14 days, refunds are at our discretion.
• Refund requests: Contact support@bodyfit.mi7z.com with your account email and reason for the refund.

Refund Eligibility

When paid plans are introduced, refunds will generally be available for:

• Accidental or duplicate charges
• Service interruptions caused by us
• Cancellation within the statutory cooling-off period (annual plans)
• Any other case where required by law

Refunds will generally not be available for:

• Partial billing periods on monthly plans
• Failure to use the Service after payment
• Violations of our Terms or Acceptable Use Policy
• Changes to your mind after the cooling-off period (annual plans)

Beta-Specific Terms

During beta:

• Features may change, be removed, or be added without notice
• The Service may have bugs or interruptions
• We do not guarantee any specific level of service
• Rewards, points, and achievements may be adjusted or reset

See our Beta Terms for full beta-specific conditions.

Billing Disputes

For billing disputes, contact support@bodyfit.mi7z.com. We investigate and respond within 5 business days. If we cannot resolve your dispute, you can escalate to your bank or payment processor.

Chargebacks

We prefer to resolve issues directly. If you initiate a chargeback without contacting us first, we may suspend your account pending resolution. Contact support@bodyfit.mi7z.com before initiating a chargeback.

Changes to This Policy

We may update this policy when paid plans are introduced or when terms change. We will communicate any changes in advance of them taking effect.

Contact

For refund or subscription questions: support@bodyfit.mi7z.com.