BodyFit’s Business Continuity plan ensures we can continue operating and serving users during disruptions.
Our continuity objectives are to maintain critical services (user data access, workout plans, safety features) during disruptions, recover full service quickly, and protect user data integrity. We prioritise safety-critical features and data access over non-essential functionality.
We plan for infrastructure outages, data centre failures, key supplier disruptions, cyber incidents, and team availability issues. Each scenario has response procedures, communication plans, and recovery steps. See our Disaster Recovery page for technical recovery details.
During significant incidents, we communicate via our Status Page, in-app banners where possible, and direct communication for data-related incidents. We aim to provide timely, accurate updates and avoid speculation until facts are confirmed.
Our continuity plan is reviewed and tested periodically. We learn from incidents and near-misses to improve our procedures. Post-incident reviews are documented and feed into our risk register and roadmap.
Disaster Recovery
BodyFit’s Disaster Recovery plan defines how we restore services and data after significant incidents.
Security Programme
BodyFit’s Security Programme protects user data and platform integrity through preventive, detective, and responsive security controls.
Status Page
Service status information for BodyFit. This page provides the most recent known status of our services, known issues, and maintenance windows.
System Health
Technical health metrics for BodyFit services, including what we monitor and our targets for uptime and response times.