Account Deletion Policy

Version: 2.0.0 Last Updated: 2026-08-04

Introduction

You have the right to delete your BodyFit account and associated personal data at any time. This policy explains how account deletion works, what data is removed, and what is retained.

How to Delete Your Account

1. Go to Settings → Account Management → Delete Account
2. Confirm your decision — you will be asked to provide a reason (optional)
3. Your account is immediately deactivated and inaccessible
4. A 30-day grace period begins

Grace Period

During the 30-day grace period, your data is retained but your account is inaccessible. If you log in before the grace period ends, the deletion is cancelled and your account is fully restored.

After the grace period, your personal data is permanently deleted within 30 days and cannot be recovered.

What Is Deleted

When your account is permanently deleted, we remove:

• Your profile (name, email, goals, health screening)
• All workout history and exercise logs
• All food logs and nutrition entries
• All body measurements and progress data
• Device connections and synced wearable data
• Rewards, points, XP, and achievements
• Community memberships and posts
• AI Coach conversation history
• Notification preferences and settings

What Is Retained

Some data is retained after account deletion for legitimate purposes:

• Referral records: Retained for up to 5 years for fraud prevention and to verify that referral rewards were legitimately earned
• Fraud flags: Retained for up to 5 years to prevent repeat abuse
• Audit logs: Retained for up to 2 years for security and compliance
• Policy acceptance records: Retained for 3 years for compliance audit
• Email logs: Retained for 1 year for delivery verification

Retained data is anonymised where possible and used only for the specific purpose stated.

Connected Devices

If you have connected a wearable (e.g., Garmin), disconnecting your account also revokes our access to that platform's data. Your wearable data is deleted from our systems within 30 days.

Cancel a Pending Deletion

To cancel a pending deletion, simply log in before the grace period ends. Your account will be fully restored. You can also contact support@bodyfit.mi7z.com to request cancellation.

GDPR Right to Erasure

Account deletion is one way to exercise your right to erasure under UK GDPR. For partial data deletion (e.g., delete only food logs), contact privacy@bodyfit.mi7z.com with specific requests.

Contact

For account deletion questions: support@bodyfit.mi7z.com. For data rights: privacy@bodyfit.mi7z.com.